Inside nib: The journey to #1

GRIST has a unique opportunity to take an exclusive group of our partners and clients on a tour inside nib, the company that has been awarded Australia’s number one sales contact centre for three years running in GRIST’s annual Top 10 survey.

We would like to invite you to join us for a deep dive into how nib moved from reactive and transactional to proactive and customer-focused by aligning leadership capability, conversation frameworks and a culture of recognition.

Network with your peers and help us build a community of best practice we can all be proud of.


Date: Wednesday 4 September 2019
Time: 10am – 3pm
Place: nib Head Office
22 Honeysuckle Drive
Newcastle NSW 2300
RSVP by: 10 July 2019 using the button below

Please note this event has SOLD OUT. If you are unsure whether you have a ticket, please contact to confirm.


Travel & Accommodation

Here are some travel recommendations that align with our event times and location.

Regular flights to Newcastle are available from most major Australian cities.

Newcastle airport is located at Williamtown, a 25-minute drive north of Newcastle CBD.

Newcastle Taxis: 131 500

Brisbane – Newcastle (Return)

Wednesday 4 September 2019
6:00 AM – 7:20 AM
Virgin Australia flight VA 1100

Wednesday 4 September 2019
5:10 PM – 6:25 PM
Virgin Australia flight VA 1109

Melbourne (Tullamarine) – Newcastle (Return)

Tuesday 3 September 2019
8:00 PM – 9:30 PM
Jetstar flight JQ 478

Wednesday 4 September 2019
6:35 PM – 8:15 PM
Jetstar flight JQ 471


Rydges Newcastle

Located on the waterfront approximately 10 minutes walk from nib head office.

Holidy Inn Express Newcastle

Entertainment, shopping and dining on your doorstep and only 10 minutes walk to the nib head office.


Travel from Sydney

The journey from Sydney to Newcastle by car takes a little over 2 hours.

Trains take approximately 2.5-3 hours from Sydney to Newcastle Interchange. From Newcastle Interchange, it is a 700m walk to nib head office, or take the lightrail to Honeysuckle stop located directly behind the head office. Opal cards are used on Newcastle’s buses and trains.

Flights are also available from regional carrier Rex Regional Express.


190 King St
10 minute walk. Can pre-book.

Throsby Carepark
5 minute walk. Can’t book (275 bays).

Wright Lane
5 minute walk. Can’t book (189 bays,  half are <4hr parking).

Marketown shopping centre
Casual parking available on P3 only.



“Making every conversation matter”

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