Humour is the best medicine
Scientific research backs up the use of humour in Learning and Development to aid retention and engagement. Learn the Do’s and Don’ts and see how GRIST is using humour and micro-behaviours to deliver essential knowledge in an economical way.
Creating a recipe for wellbeing
GRIST’s new partnership with 5 Ways to Wellbeing provides valuable content for leaders and their teams, based on the most up-to-date research in positive psychology and intervention-based approaches to behaviour change.
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February 2021
- Feb 2, 2021 Eating the elephant one bite at a time Feb 2, 2021
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January 2021
- Jan 20, 2021 How humour helped us through 2020 & uncovered a new direction Jan 20, 2021
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December 2020
- Dec 15, 2020 Humour is the best medicine Dec 15, 2020
- Dec 10, 2020 Creating a recipe for wellbeing Dec 10, 2020
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September 2020
- Sep 7, 2020 Is your people development strategy fit for purpose? Sep 7, 2020
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August 2020
- Aug 13, 2020 Powering change: Three fundamentals you need to get right Aug 13, 2020
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July 2020
- Jul 23, 2020 What separates the best from the rest? Jul 23, 2020
- Jul 13, 2020 Will productivity and performance be maintained when working from home becomes business as usual? Jul 13, 2020
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June 2020
- Jun 15, 2020 GRIST's Top 10 Sales Contact Centre Insights 2020 Jun 15, 2020
- Jun 15, 2020 Summarise Key Information: the value of being understood Jun 15, 2020
- Jun 15, 2020 Open Features Questions: personalising efficiency Jun 15, 2020
- Jun 15, 2020 Benefits and Attributes: letting the customer know how you will help them Jun 15, 2020
- Jun 15, 2020 Expand on Why: having empathetic customer conversations Jun 15, 2020
- Jun 15, 2020 Understand the Why: demonstrating empathy Jun 15, 2020
- Jun 15, 2020 Empathise and Enthuse: improve customer experience with empathy Jun 15, 2020
- Jun 1, 2020 Behavioural training program drives business outcomes and wins LearnX award Jun 1, 2020
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May 2020
- May 22, 2020 NPS: The holy grail or Emperor’s new clothes? May 22, 2020
- May 21, 2020 5 behaviours every sales contact centre can improve May 21, 2020
- May 20, 2020 So, you want to deliver a world-class customer experience… May 20, 2020
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April 2020
- Apr 29, 2020 Why QA doesn’t work and what to do about it Apr 29, 2020