The coaching puzzle solved! (Breaking down ACDC - Piecing it all together)

Here we help solve the coaching puzzle by conducting a full assessment of a coaching conversation using all the micro-behaviours in ACDC.


Want to be a part of our next Tactical Coaching Masterclass?

Anyone is welcome to join our Tactical Coaching Masterclasses! We run them approximately every 2nd month; to get notification of when our next webinar is scheduled, sign up to our mailing list below.

Kate Goldby

Kate has spent years honing her ability to pick up on the most nuanced conversation behaviours. She spends much of her time eavesdropping on customer-consultant interactions to identify how organisations can deliver the experience that customers deserve. Kate is the GRIST team member most likely to be asked to help with something outside her remit, and it’s her can-do attitude that makes her such a valued part of the GRIST team.  

https://www.linkedin.com/in/kate-g-bb4274148/
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GRIST's Top 10 Sales Contact Centre Insights 2022

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Nothing changes! (Breaking down ACDC - Commitment)