Events
Here we keep you up to date with upcoming public GRIST events both online webinars and face-to-face appearances.
We look forward to seeing you soon!
Insights from the Auscontact & GRIST Service Excellence and Sales Excellence Award 2024
Tuesday 3rd December 2024, 1pm AEDT
Join the GRIST team for an insightful webinar where you'll discover the conversation behaviors that most significantly impact your customers. Learn which behaviors to celebrate and how you can implement strategies to enhance customer experience within your team today.
This year, the team has conducted a comprehensive analysis of service and sales calls for both the Service Excellence Award and Sales Excellence Award. Now, they're eager to share key industry insights derived from this assessment.
They will explore overarching trends, highlight Best Practice award winners, and showcase what our top-performing Sales and Service contact centers are doing to distinguish themselves from the competition.