LEADERSHIP CONVERSATIONS
Performance refocus conversations
A common problem for leaders is how to approach poor performance; mainly because performance issues are frequently ascribed to mindset, or will, as opposed to skill.
Addressing mindset can be intimidating, and many choose to accept poor performance than engage in dialogue on root cause.
GRIST’s performance refocus conversations are designed to create behavioural change with team members who have the ability to change but choose not to. They are designed to breakthrough will issues (change mindset) and are for small to moderate behavioural issues affecting culture or performance.
Refocus conversations should happen once a leader has completed multiple observations, behavioural coaching and development reviews where the behaviour and/or performance has been addressed, but not changed.
Key components
Leading performance through behaviour
Effective goal setting
When to have Refocus Conversation
Demonstrate the core elements of a Refocus Conversation
What to do when behaviour has change, but performance hasn’t
Ask us how this program can be supported by AI-enabled learning
Program outcomes for participants
Understand where refocus conversations fit in the performance management process, and how you earn the right to have it
Explain the psychology of performance and the differences between mindset and behaviour
Define what a behaviour is and how it can link to performance outcomes
Create quality behavioural goals and action plans
Self-assess the effectiveness of a refocus conversation
Program delivery options
2 days face-to-face or
4 x 3-hour spaced and paced virtual workshops
Pre-work
15min pre-call with a GRIST facilitator to understand the leader’s specific goals and situation