Kate Goldby
Senior Behavioural Analyst
Kate has spent years honing her ability to pick up on the most nuanced conversation behaviours. She spends much of her time eavesdropping on customer-consultant interactions to identify how organisations can deliver the experience that customers deserve. Kate is the GRIST team member most likely to be asked to help with something outside her remit, and it’s her can-do attitude that makes her such a valued part of the GRIST team.
“Kate is a person of many talents, one of which is that she stays super calm under any circumstances and performs under pressure like it’s a piece of cake.”