Incase you missed it: Consulting Skills Masterclass

World Economic Forum is predicted 50% of all employees will need to be reskilled in the next few years. Australian demographics show that we will have a smaller cohort of working age people as the population ages.

If organisations don’t develop and retain the people they have, they risk becoming irrelevant, quickly.

The need for skilled L&D professionals that can help business units identify the skills they need in the future and find ways to accelerate skill development has never been more critical.

In last week's Consulting Skills Masterclass we heard GRIST MD, Peter Grist discuss the skills he has found most critical throughout a 30-year consulting career and some cool tools that you can use immediately!

Auscontact Excellence Awards 2023

It's almost time for the big one! The National Auscontact Awards are on 17th of November in Sydney; we can't wait to announce the winners the Service Excellence and Top Sales Awards!

These two awards are based on calls submitted and assessed by our expert analysts, who scrutinise every call for demonstrations of excellent customer service and sales practices.

And we'll be sharing all the insights on the data we collect through this process: save the date for the 30th Nov when we'll debrief the awards and the winners in conjunction with Auscontact. Want to see what it's all about? Watch last year's webinar and download all the insights here

Top four skills you need to avoid being laid off

As more employers embark upon cost-cutting and lay off staff, an expert reveals the top tips you need to become unsackable.

“A lot of organisations will be responsible for helping people change and re-skill but there needs to be a lot of individual responsibility,” says Peter Grist. “Individuals out there need to be looking at their role and going, ‘Is my role really in danger?”

A new face in the C-suite - Meet the CLO!

Is it time for a new face in the C-Suite? Meet the Chief Learning Officer (CLO).

We've got the CEO, CFO, CMO, but why not a CLO?

In last week's Consulting Skills Masterclass, Peter Grist emphasised learning and development's pivotal role in an organisation's growth, and it's time we give it a dedicated voice at the top.

Let's rethink the structure and make room for a dedicated CLO – someone who champions education and skills development. It's not about replacing, but about enhancing the impact of L&D.

Abbie Lundberg and George Westerman expand on this idea in this piece from the Harvard Business Review here.

Consulting Skills Program 2024

GRIST's Consulting Skills Program is a strategic development initiative designed specifically for L&D professionals and HR Business Partners looking to bolster their consulting and influencing abilities.

This three-month program empowers professionals to evolve into trusted, strategic partners who are invited to have a seat at the table earlier.

During the program, participants learn and apply key consulting skills including understanding business and stakeholder needs, creating effective solutions, effective project implementation, influencing business leaders and measuring and communicating success.

Want to know more? Access all the details and reserve your place here.

Revolutionising learning through the 70:20:10 model

The 70:20:10 learning model says people learn most of what they know on the job (the 70), and through social learning (interaction with peers, leaders, coaching and mentoring) (the 20). Yet, most organisations invest in formal training (the 10) and leave the rest to chance. GRIST harnesses the power of 70:20 by developing and inspiring team members to learn and leaders to lead. 

Read more about how we leverage the 70:20:10 learning model here.