We simplify change and inspire learning so people and organisations thrive.
Drive productivity and performance while enhancing employee engagement
GRIST is a change management consultancy that specialises in the people-side of change. We’ve been doing it for 30 years. Our programs drive behavioural change that is reflected in real-world performance results while developing skill, boosting engagement, lifting motivation and helping your people achieve their goals.
Here’s our MD, Peter Grist, on what we do and why:
Our products
LEADERSHIP CONVERSATIONS
Improve relationships and strengthen your workplace using the full range of daily leadership conversations
CUSTOMER CONVERSATIONS
Optimise sales and service or internal stakeholder conversations to ensure every conversation counts
INTERNAL STAKEHOLDER CONVERSATIONS
Empower internal teams to influence real change within and across organisations
PROJECT-BASED LEARNING
Inspire the desire in people to want to improve using learning programs to achieve specific metric improvement
LEARNING & BEHAVIOURAL DESIGN
From operating rhythms to competencies, we design simple and easy-to-use behavioural frameworks that get results
BEHAVIOURAL ASSESSMENT
Unlock workplace potential using GRIST’s unique micro-behavioural approach to conversation analytics
Our clients
What the numbers say
x2
customer loyalty growth
Large Australian Retailer
14%
uplift in staff engagement
Major Australian Energy Provider
66%
uplift in FUM*
Major Australian Super Fund
*Funds Under Management
>20%
customer growth
Major Logistics Provider
+5%
Service
Enablement Index
Major Australian Bank
54%
of stores
increased NPS
Large Australian Retailer
11%
decrease in Average Handling Time
Major Australian Utility
15%
increase in
sales conversion
Large Energy Provider
+10%
internal
(e)NPS
Major Australian Bank
+8%
Employee Commitment Index
Major Australian Bank
13%
increase in sales conversion
Major Australian Energy Provider
Helping shape leadership
Hear from Damien Boyd, Head of Learning and Development at VicRoads, as he shares his experience with our 'Building Leaders of the Future' program. He discusses how it’s helped shape leadership within his team and made a real difference to their growth and development.
Coaching is the important leadership skill for organisational success.
Good coaching delivers:
Improved confidence and self-belief
Greater engagement and job satisfaction
Increased drive and inspiration to achieve goals
Feelings of progress and growth
Greater opportunities for career advancement
Increased retention
More optimistic and constructive work environment