Why the 70:20:10 learning model is the key to successful development

The 70:20:10 learning model has really shaken up how we look at professional development. It's all about blending hands-on learning with social interactions and a dash of formal training—70% on the job, 20% social learning, and just 10% in traditional classrooms or webinars. At GRIST, we're all about boosting engagement, talent development, and productivity using this approach.

Dive into our article to discover how the 70:20:10 model can transform your learning strategy.

Coachability Tuesdays

We're excited to announce our new social media series: Tuesday Tips: Coachability & Agility Almanac.

 Starting next Tuesday at 10am, we'll be sharing weekly actionable insights to enhance your professional growth. GRIST's unique expertise in driving behavioural change and fostering real-world performance will be at the heart of each piece we share.

 - Gain practical advice to improve your coachability and adaptability.
- Learn new strategies to stay ahead in your career.
- Get access to exclusive content

Connect with us on LinkedIn, Facebook or X (formerly Twitter), to make sure you don't miss out on these valuable tips! Let's grow together. 🌱

Doing it for the data!!

GRIST, in collaboration with the Auscontact Association, are giving one last call to nominate for the 2024 Auscontact Excellence Awards, recognising outstanding achievements in the contact centre industry.

 The Service Excellence Award and Top 10 Sales Excellence Award, judged at an organisational level, offer a unique opportunity to showcase your team's customer interaction prowess based on industry best practices.

 But it's not all about winning - the best thing about entering is the sweet sweet data! If you want to get an unbiased perspective on what behaviours being demonstrated on your customer conversations, nominate now!

 For more details on how to nominate, visit the Auscontact website.

Find Your Next Growth Opportunity

Have you checked out the Our Programs section on our website lately? It's packed with fresh insights and detailed overviews of all the amazing initiatives we’re rolling out at GRIST.

Whether you're looking to enhance your leadership skills to better coach and develop your people or enhance your internal stakeholder conversations, there's something for everyone.

Take a peek here and see how we can support your growth journey!